the_change_playbook
Our Change Delivery Approach - 10 Simple Steps to 'Change Ready'
the_change_playbook twist
dive in to our 10 step approach
01
Setting Yourself Up For Success
Getting you started by making sure the basics are in place; do you have everything you need to make change a success? In this step we help you to define your role as the Change Lead and make sure everyone around you knows the importance getting change management right.
02
Change Vision, Strategy and Target operating Model
Before you start your change journey and start choosing your route, you have to know where you are heading. This step helps us gain clarity on our direction of travel and how we want to operate in the future.
03
Stakeholder Analysis & Impact Mapping
Keeping an eye on the people that can make or break the change; this step is all about defining your people strategy and pre-empting the impacts that change will have on different audiences to enable the foundations of your change plans.
04
Communication Planning
The linchpin to any successful change journey; well planned communication can be the differentiator between transformative change programmes and initiatives that go down like a lead balloon.
05
Training and Skills Development
Getting people clued up and ready to work differently is the key to this step; understanding what training requirements people have and how best to equip them with all the skills they need is crucial.
06
Change Readiness Assessment
Are you ready for it? The most important question a change leader can ask themselves. In this step we dive deep on readiness assessments, change risk planning and how to make change readiness measurable.
07
Implementation & Change Rollout Plan
We're nearly at the start line - now how do we make sure we have a detailed plan for getting this change live? In this step we cover different change rollout approaches and how to build a brilliant change timeline.
08
Value Tracking, Adoption & Feedback Loops
Arguably one of the most important steps in the change process; defining how we ensure the change we land packs a punch and adds tangible value. This step is all bout making change more data driven, targeting adoption and making sure change is a 2 way conversation and not a 1 way street.
09
Celebrating Success & Lessons Learnt
This is the fun part ... we've done all the hard work and now we're basking in the glory of our wins. In this step we talk about the importance of acknowledging our achievements, but more importantly, how best to approach the learnings for next time.
10
Transitioning Change to Business As Usual
The part that most big change initiatives forget; how do we make change stick? This step is crucial in embedding change into the 'new normal' for the organisation, ensuring all our Is are dotted and Ts are crossed before we move onto something new.
